Atlanta metro exclusive, for now. Homeowners $60 a year, contractor seats from $1,000 — and everyone gets reviewed.
Two seats filled · one pending · 37 open
Atlanta metro only — for now
Most home service sites list everyone who applies and sell your details to whoever bids highest. We're doing the opposite, and we're starting in one place: metro Atlanta. Three companies per trade — and that's the whole roster. Contractors pay seat dues from $1,000 a year. Homeowners pay $60. Your first job comes with a $60 credit from the pro, so year one costs you nothing but the commitment. Everybody has something on the table.
What a seat holder carries
Every seat clears the same four gates
How the money works
Free directories are free because you're the product — your phone number gets sold to five contractors and they all call you at dinner. Lead-sellers get paid whether the job goes well or badly. Here, both sides buy in, and both sides can be thrown out. That's the whole design.
Household membership
A member's job is backed to $20,000 for twelve months. Non-members get whatever their contractor's handshake is worth. That's the real product — the credit just removes the excuse not to try it.
Contractor seat — 3 per trade
Dues are flat and published. The per-technician fee covers the background check and its annual re-run — we charge it at cost rather than folding it into a bigger number.
Aggregated by Trustindex
Reviews are pulled through Trustindex, which holds the platform agreements and syncs nightly — so the counts on a vendor's page are live, not a screenshot from the day they joined. BBB is checked separately, because accreditation is a paid membership status and the letter grade is a separate calculation from complaint history: we show both, including when a seat holder is not accredited. A pro's score here is the weighted average of every source. They cannot hide one, and a pro who disputes a review gets their response published next to it rather than the review removed.
Opening the roster
We're filling the Atlanta roster now. Two seats are taken and one application is pending; the rest are open and under review. An open seat means we haven't yet found a company we'd put a $20,000 guarantee behind — we'd rather leave it empty than fill it to look busy.
The check, step by step
Passing the check isn't enough on its own — a seat has to be open in that trade. Here is exactly what happens between a company applying and a company appearing on the roster.
A company submits its legal entity name, licence numbers, insurance certificate, and the roster of technicians who'd enter your home.
Day 1We check each licence against the issuing state board and call the insurance carrier to confirm the policy is active and large enough for the work.
Days 2–6A criminal background check runs on every named technician, plus identity and right-to-work confirmation. Anyone added later gets checked before their first job.
Days 7–14We call three recent customers the company didn't hand-pick. If they clear and a seat is free, they pay dues, agree to fund the $60 member credit, and go on the roster. If no seat is free, they wait.
Days 15–21The roster
Not a search result — a roster. Every seat is won, paid for annually, and can be lost. We're early: two seats are filled, one is pending, and the rest are open — so this list will look short for a while. That's the point.
Reviews run both directions
After every job the pro rates the member, the same way the member rates the pro. Not on whether you were friendly — on the four things that decide whether a job runs on time or turns into a loss.
Before a job, a seat holder sees three things: your star rating, how long you've been a member, and how many jobs you've completed. Same as a driver seeing a rider's rating. What they don't see is the written comments — those stay on your card, where you can reply to any of them. New members show as unrated until their first job, and the longer you're a member with a clean record, the more that tenure says for you. Decisions about membership are ours, not a contractor's, and any rating that affects one can be disputed.
Visible to you only — written comments stay on your card
Each rating is itemised here with the seat holder named, and you can publish a reply beside it.
The NeighborVerified guarantee
A guarantee is only worth what it pays out. Here is ours in plain terms, with the limits stated up front instead of buried.
If the same problem comes back within a year, tell us. We send the original pro back at no charge, or a different one if you'd rather. We cover labour and materials up to $20,000 per job — enough to redo a system, not just patch it.
No one starts work without written pricing and your written approval. If a pro finds additional issues once they're on site, work stops: the pricing for those issues has to be put in writing and agreed to in writing before it resumes. No verbal change orders, no surprises on the invoice.
Every listed company carries at least $1M in liability cover, confirmed by us with the carrier. If something breaks, you file with them and we help you do it.
A lapsed licence or expired policy pulls a company off the site the same day. We also watch their rating on all 10 review sites — a sustained slide triggers a re-audit, and we publish the outcome on their profile.
Pulled from every platform
Nothing here is written by us or chosen by the pro. Every review comes straight from the platform it was posted on, through the Trustindex sync — including the ones a seat holder would rather you skipped.
Had work done?
You don't have to leave it here. Write it on whichever site you already use — we pull from all ten, so it counts toward the pro's score no matter where it lands. Reviews of jobs booked through us get a verified-job marker.
Not sure where to start? Google reaches the most people, BBB carries the most weight in a dispute, and Nextdoor is where your actual neighbours will read it. If the job went badly, tell us first — the $20,000 guarantee can only be used if we know.
For contractors
We don't sell shared leads to five companies at once, because we don't have five companies. You hold one of three seats in your trade across metro Atlanta, you pay flat annual dues, and you keep every dollar you invoice. In return you fund the $60 credit on a member's first job — and you get to rate them back.
Common questions
Five specific things, all confirmed by us rather than taken on trust: an active trade licence checked against the issuing state board, a liability policy confirmed directly with the insurance carrier, a criminal background check on every technician who enters homes, reference calls to three recent customers, and a full sweep of their public reviews on all 10 platforms. Each pro's profile shows the date every item was last confirmed.
Google, Yelp, Facebook, the Better Business Bureau, Angi, Nextdoor, Trustpilot, Thumbtack, Houzz, and Porch. We connect through each platform's official API or licensed data partner and refresh nightly. The score on a pro's card is a weighted average of every source we can find for them — a pro can't submit reviews to us, remove one, or choose which platforms we count.
Anywhere you like. We aggregate from all ten sites, so a review on Google, Yelp, Nextdoor or any of the others will be picked up within a day and counted toward that pro's score. If you booked through NeighborVerified we'll match it to your job and mark it as a verified job. Links to every platform are in the “Post your review anywhere” section above.
Not from this site. A pro can file a response, and we publish it directly beneath the review with both dates shown. If a review is removed at the source platform — for a policy violation, say — it drops out of our totals on the next refresh, and the profile notes that a source review was removed.
$60 a year for a household. The first pro you book takes $60 off that job, so if you use the network even once in your first year, the membership has paid for itself. The fee exists because free directories aren't free — they sell your phone number to whoever pays most, which is why you get five calls after one enquiry. Nobody buys your details here. Contractors pay flat annual dues for one of three seats in their trade. Everyone has money on the table, and everyone can lose their place.
Because the whole promise rests on checks we perform ourselves — pulling licences from the state board, confirming policies with carriers, calling past customers, and sending someone back when a job goes wrong. That does not scale by pressing a button. We would rather be genuinely good in one metro than thin across forty. Atlanta is first because it is where we are. Other metros open when we can run the same checks there, not before.
Because a list of ninety plumbers is not a recommendation, it's a phone book with a rating column. Three is enough for a real choice, for availability when one is booked out, and for competition on price — and few enough that we can actually audit all of them. If a trade shows an open seat, it means we haven't found a third firm we'd guarantee, not that we're short of applicants. A seat only opens when a company gives it up or has it revoked.
Yes, and we show both because they are different things. Accreditation is a paid programme a business applies to and BBB dues keep current; the letter grade is BBB's own calculation from complaint volume, resolution history, and business practices. A company can hold an A+ without being accredited, and accreditation alone doesn't make a firm good. When a seat holder is not accredited we say so on their profile rather than quietly leaving the badge off.
Through Trustindex, which holds the platform agreements and syncs every night. Each vendor's profile opens a live summary: current rating and volume on every platform we can reach, alongside the BBB record and the verification file. It's a real feed, not a testimonial the contractor picked out and pasted on.
$1,000 a year for one of three seats in their trade, plus $45 per technician for the background check and its annual re-run — charged at cost. A four-technician shop pays $1,180 in year one. No commission on invoices, no per-lead charges, and no way to buy a higher position. If the seat isn't earning its keep they don't renew, which is the honest test of whether this works.
Four things: whether someone was there at the agreed time, whether the job matched how you described it, whether you paid on the agreed terms, and whether the crew and site were treated decently. It is not a personality score. Before a job a seat holder sees your star rating, your member-since date, and how many jobs you've completed — the same way a driver sees a rider's rating. Written comments stay on your card, where you can publish a reply to any of them. New members show as unrated until their first job. Repeated no-shows, refusing to pay an approved invoice, or abusing a crew can put a membership under review; that decision is ours, it comes with written notice and the reason, and you can dispute it.
Yes, all of it. Every rating and comment a contractor leaves is on your member card with the company named, and you can publish a response beside it. If a rating contributes to a change in your standing we tell you which one and why, in writing. Neither side can delete the other's review, and we never remove one as a condition of settling a complaint.
Searching, reading a pro's full record, and reading reviews are open to everyone at no charge. Booking requires the $60 membership. You then pay the pro directly for the work, at the pricing you approved in writing — less the $60 credit on your first job. We take no percentage of your invoice.
No. The order you see comes from the sort you choose — aggregate rating, total review count across all platforms, response time, or years in business. There is no paid placement and no sponsored slot dressed up as a recommendation. Paying us more does not move a pro up, and neither does asking.
Report it within 12 months and we arrange the fix: the same pro returns at no charge, or we send a different verified company if you'd prefer. We cover labour and materials up to $20,000 per job. Damage to your property goes through the pro's liability policy, and we help you file the claim. Then post an honest review wherever you like — we won't ask you to take it down as a condition of the fix.
Every 12 months as a matter of course, and immediately if a licence or insurance policy is flagged as lapsed. A pro with an expired credential comes off the site that day and can't be booked until it's current again.
Metro Atlanta only for now — Fulton, DeKalb, Cobb, Gwinnett, Clayton and the surrounding counties. Enter your ZIP — if a trade near you has an open seat we'll say so plainly rather than sending you someone two hours away. Membership is per household. We're metro Atlanta only right now; if we open your next metro, your membership moves with you.
$60 credit applies to your first job with any seat holder.